Privacy Policy

01Who we are

The controller of your personal data is the operator of the website tecaiinqi.com, Studio 4, 38 Call Lane, Leeds LS1 6DT, United Kingdom. Email: info@tecaiinqi.com. Phone: 0113 496 0732.

For anything about this policy or your data, write to the email address above.

02What we collect

We collect personal data only when you use the contact form. That means your name, email address, the subject and message you write, and the answers you give to the three confirmation boxes: that you have read this policy, that you consent to the transfer of your data to process your request, and, if you choose, that you agree to receive promotional emails.

We do not ask for, and ask you not to send, bank details, identity numbers, health information or other sensitive personal data.

We do not use analytics, advertising cookies or other tools that build a profile of your visit. Your browser stores one preference, described in the Cookie Policy.

03Why we use it and our legal basis

Answering your message. We use your details to read and reply to your enquiry. The legal basis is your consent, given by ticking the required boxes, and our legitimate interest in responding to people who contact us.

Transfer to process your request. To deliver and store your message, it passes through our website hosting and email providers, who act as processors on our instructions under written contracts. They may not use your data for their own purposes. Where a provider stores data outside the UK, we rely on the safeguards UK law requires, such as adequacy regulations or approved contract clauses.

Promotional emails (optional). If, and only if, you tick "I agree to receive promotional offers. (Optional)", we may occasionally email you about new or updated sector overviews and related free material published by this site. We will never send offers from third parties or for financial products. The legal basis is your consent, under UK data protection law and the Privacy and Electronic Communications Regulations. Leaving the box unticked has no effect on how we answer your enquiry.

04Withdrawing marketing consent

You can withdraw your consent to promotional emails at any time, free of charge, in any of these ways: reply to any promotional email with the word "unsubscribe"; use the unsubscribe link included in every such email; or write to info@tecaiinqi.com or to our postal address.

We act on withdrawals promptly and keep only a minimal record that you have opted out, so that we do not contact you again by mistake. Withdrawal does not affect the lawfulness of anything we did with your consent before you withdrew it.

05How long we keep it

Enquiries and our replies are kept for up to 12 months after the conversation ends, then deleted, unless we need them longer to deal with a complaint or a legal claim.

If you agreed to promotional emails, we keep your name, email address and the record of your consent until you withdraw it, and the opt-out record afterwards as explained above.

06Sharing

We do not sell, rent or trade your personal data. We do not share it with advertisers or other third parties for their own use. The only recipients are the processors described above, and any authority that is legally entitled to request it.

07Your rights

You have the right to access your data, to have it corrected or erased, to restrict or object to its use, to data portability, and to withdraw consent at any time. To use any of these rights, contact us by email or post. We will reply within one month.

If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office, the UK data protection authority. We would appreciate the chance to resolve your concern first.

08Security

The site uses an encrypted connection. Access to messages is limited to the editorial team. No method of transmission over the internet is completely secure, so please do not send sensitive information through the form.

09Changes to this policy

If we change how we handle personal data, for example if advertising partners start using cookies, we will update this page and the date below before the change takes effect.